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Attention U.S. Charriol Owners: Authorized Repair InformationUpdated 5 months ago

For U.S. residents seeking repairs or maintenance for their Charriol timepieces or jewelry, authorized servicing is available exclusively through Universal Watch Repair in Birmingham, Michigan. This facility is Charriol's designated service center for the United States, and offers expert care, using only genuine Charriol parts and tools.

Where to Send Your Charriol Product for Repair:

Universal Watch Repair
177 S. Old Woodward Ave.
Birmingham, MI 48009
Phone: 1 248 723-5550
Fax: 1 248 723-5401
Contact: Boris Khankin
Email: [email protected]

Why Choose an Authorized Service Center?

Using an authorized service center like Universal Watch Repair ensures that your Charriol piece receives precise, expert attention, preserving its quality and integrity. Non-authorized repairs can risk permanent damage to the luxury materials and intricate mechanisms that make Charriol products unique.

How to Begin Your Repair Process

  1. Contact Universal Watch Repair
    Start by calling or emailing Universal Watch Repair to describe the issue, get an initial cost estimate, and learn about the repair timeline. This can help you prepare for the mailing or delivery of your item.

  2. Secure Packaging and Shipping
    Use a sturdy box with protective padding to secure your Charriol item. Insure the package for the full retail value and use a trackable service to ensure safe arrival.

  3. Include Necessary Documentation
    Add a note inside your package that includes:

    • A description of the issue
    • Your contact information (name, phone number, and return address)
    • Any purchase or warranty documentation (if available)
  4. Receive a Diagnostic Assessment
    Universal Watch Repair will contact you with a detailed assessment and estimate once they receive your item. Repairs only begin after you approve the service plan.

Services Offered

Universal Watch Repair provides a full range of services for Charriol products, including:

  • Battery replacement
  • Cleaning and polishing
  • Clasp and bracelet repairs
  • Movement overhauls
  • Water resistance tests

By choosing Universal Watch Repair, U.S. residents can trust that their Charriol pieces are in skilled hands, ensuring a return to pristine condition. For questions, contact Boris Khankin at the number or email provided above.

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