Charriol After-Sales Service: How to Get Assistance in Your RegionUpdated 8 months ago

Introduction :

At Charriol, we care about our customer's satisfaction and understand the importance of maintaining your precious watches in perfect working condition. If you require after-sales services or assistance with your Charriol watch, we have service centers in various regions of the world to meet your needs.

For Swiss and UK residents :

If you reside in Switzerland or in United Kingdom, you need to fill out the form available by clicking HERE. All the details are provided on the form.

For European Union residents : 

If you reside in the European Union, you can contact our after-sales service located in Germany. Here are the contact details :

Luxury Brand International

Julius Moser Street 9

75173 Pforzheim

Germany

Tel. +49 7231-9312-0

Fax. +49 7231-359447

Email: [email protected] (After-Sales Service, Ms. Lisa-Milena Stutz)

For United States residents :

Our service center is located in North America. Here are the contact details:

Universal Watch Repair

177 S. Old Woodward Avenue

Birmingham, MI. 48009

Tel. 1 248 723-5550

Fax. 1 248 723-5401

Contact: Boris Khankin

Email: [email protected]

For Middle East and Africa (MEA) residents :

Our service centers are spread across various locations, including Abu Dhabi, Al Ain, Kuwait, Watar, the United Arab Emirates, and Saudi Arabia. Here are the contact details for each locations:

ABU DHABI

Abu Dhabi Service Center - Charriol Boutique Mohammed Rassol Khoory & Sons Co-Distributor

Union Square Tower

Sheikh Rashid Bin Saeed Al Maktoum

9292 Abu Dhabi

Tel. +971 26 229 104

AL AIN

Al Ain Service Centre - Mohammed Rasool Khoory & Sons

Sheikh Khalifa Street

0000 Al Ain

Tel. +971 37 377 051

KUWAIT

Trafalgar Aftersales Department

Trafalgar gen. Trading Co.

Ardiya-6, block-1 Bldg. #90

00000 Ardiya

Tel. +965 22 271 451

QATAR

Al Muftah Jewellery - Distributor - Service Center

Box 4664

Al Sadd Street

4664 Doha

Tel. +974 44 441 320

SAUDI ARABIA

Al Hussaini Multibrand Al Othim Mall

Rabwah

00000 Riyadh

Tel. 0126526000

Email : [email protected]

For Asia residents :

Our service centers are located in Hong Kong, the Philippines, Singapore, and Thailand. Here are the contact details for each location :

HONG KONG

After Sales Service

Worldwide Marketing Concept Ltd

Sheung Wan

Tel. 852 2976 9034

PHILIPPINES

Rustan's Makati

Level 1, Rustan's Department Store Makati, Ayala Center

Makati City Ayala Center

1228 Makati City

Tel. (632) 8867 2202

SINGAPORE

World of Watches 2 Orchard Pte Ltd

9 Scotts Road #02-09

Pacific Plaza

Singapore 228210

Tel. +65 66944337

THAILAND

Everest World Company Limited

Paurasia Co Ltd - Phetchaburi Rd, Khwaeng Bang Kapi

Khet Huai Khwang

10310 Bangkok

Tel. +66863788486

For Australia and New Zealand residents :

Our service center is located in Australia. Here are the contact details:

Vendome By Appointment

CBD

Sydney NSW 2000

Australia

Tel. +61 2 8069 2316

Website: https://www.vendome.com.au/

All watches are delivered to you in standard size M. If you wish to adjust the size, you can contact a Charriol boutique near you.

If you need further assistance, please do not hesitate to contact us at [email protected]. We would be honored to address your inquiries and assist you with all your Charriol watch needs.