Important Update: Size Changes PolicyUpdated a year ago

At Charriol, we are committed to ensuring your shopping experience is as seamless as possible. We understand the importance of selecting the right size when purchasing our products, and we strive to provide all the necessary assistance to help you make informed decisions.

Once an order has been placed and is in the process of being shipped, we regret to inform you that we are unable to accommodate any changes to the size. Our fulfillment process is designed to deliver your orders swiftly and efficiently, and adjustments after this stage become impractical.

However, if you find that a size change is necessary after your order has been confirmed, we offer the following options:

1. Cancellation Request: You may contact our customer service team to request the cancellation of your order. We will do our utmost to assist you promptly in this process to ensure a smooth resolution.

2. Return Policy: Should your order already be in transit and cannot be modified in time, you have the option to return the item(s) using our convenient returns portal on our website. Our return policy allows for returns within 21 days of receipt, providing you with ample time to evaluate the product and initiate a return if needed.

We understand that circumstances may arise where a change of size is necessary, and we are committed to providing solutions that prioritize your satisfaction. If you have any further questions or require assistance, please don't hesitate to contact our dedicated customer support team.

Thank you for choosing Charriol. We appreciate your understanding and continued support.