Taxation Policy on Charriol's websiteUpdated a year ago

At Charriol, we prioritize transparency and clarity in our taxation policies to ensure our customers have a seamless shopping experience. We understand that tax rates vary depending on the country of residence, and our system calculates taxes based on the IP address of the customer placing the order. While this may result in varying tax amounts for customers residing in different countries, it's essential for us to comply with international tax regulations accurately. 

Tax Calculation Based on IP Address

When customers place orders on our website, the taxation applied is determined by their IP address, which helps us accurately assess the applicable tax rates according to their location. This ensures compliance with local tax laws and facilitates a smooth checkout process for our customers.

Use of VPNs and Potential Risks

While customers may attempt to use virtual private networks (VPNs) to bypass taxation restrictions or access pricing from different regions, we strongly discourage this practice. Attempting to circumvent our taxation system using VPNs may trigger our fraud risk detection mechanisms, potentially leading to the cancellation or blocking of the order.

Automatic Message Notification

In the event that a customer's order is flagged due to VPN usage, our system will automatically generate a message explaining the situation. This message serves to inform the customer that their order has been flagged due to potential fraudulent activity associated with VPN usage. We advise customers to refrain from using VPNs during the ordering process to avoid any disruptions or complications.

Customer Support and Assistance

We understand that customers may have concerns or questions regarding taxation or the use of VPNs. Our customer support team is available to address any inquiries or provide assistance regarding taxation-related issues. We encourage customers to reach out to us directly for clarification or guidance on any matters related to their orders or taxation concerns.

Conclusion

At Charriol, we strive to maintain integrity and compliance in our taxation policies while ensuring a positive shopping experience for our customers. We appreciate your understanding and cooperation in adhering to our taxation guidelines. Should you have any questions or require further assistance, please don't hesitate to contact our customer support team for prompt and reliable assistance. Thank you for choosing Charriol for your luxury jewelry needs.